Courses, videos and guides
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Clinical Incident Management
Implementation of consistent and accountable processes and systems for the management of clinical incidents.
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Quality Improvement
Learn how to apply quality and healthcare improvement methods to affect sustainable change.
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National Standards
A quality assurance mechanism that tests whether relevant systems are in place to ensure that expected standards of safety and quality are met.
Featured podcast episodes
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#009: Standard 8 – Recognising and responding to acute deterioration
Summary The Safety and Quality Education Program podcast features guests discussing the national standards and how to make our clinical areas short-notice accreditation ready. Episode #008 features guests discussing how we can demonstrate NSQHS Standard 8 – Recognising and responding to acute deterioration. Guests Host Production
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#008: Standard 7 – Blood management
Summary The Safety and Quality Education Program podcast features guests discussing the national standards and how to make our clinical areas short-notice accreditation ready. Episode #008 features guests discussing how we can demonstrate NSQHS Standard 7 – Blood management. Guests Host Production
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#007: Standard 6 – Communicating for safety
Summary The Safety and Quality Education Program podcast features guests discussing the national standards and how to make our clinical areas short-notice accreditation ready. Episode #007 features guests discussing how we can demonstrate NSQHS Standard 6 – Communicating for safety. Guests Host Production
View all podcast episodes
Featured courses
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Risk Management Essentials
This online course includes the basics of risk management so that you feel confident in reporting a risk and being engaged in the risk management process.
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Infection Control
This online course covers the essentials for infection control awareness to promote a safe environment for workplace and staff.
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Conversations that make a difference
This facilitated online learning is relevant for any staff who have conversations with other staff, service providers, patients/consumers, families or the community.
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Safety and Quality across Metro North Health
The following links are only available from a QH-networked computer: